Friday, December 16, 2011
Panasonic VIERA TC-P50ST30 50-Inch 1080p 3D Plasma HDTV
Product Description
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This product is 3D-related. To help you get a great 3D experience, use the checklist below to ensure you have everything you need. 3D viewing requires:
A DisplayFirst, you'll need a 3D-ready display--whether it's a 3D HDTV, 3D projector, or 3D computer monitor. These displays have more processing power than standard 2D models for displaying 3D images in rapid succession. A SourceYour display may be ready for 3D playback, but you'll still need a device to read 3D content. This can be a cable box with a subscription to a 3D channel, a 3D Blu-ray Disc player, or a PlayStation 3 system. 3D Content3D content--the actual entertainment, in other words--will be played back using the source mentioned above, whether it's a 3D broadcast from your cable provider, a 3D Blu-ray Disc, or a 3D video game. 3D GlassesFor now, the vast majority of 3D HDTVs require glasses for 3D viewing. Many use powered "active shutter" glasses, others polarized "passive" glasses. You'll need one pair per viewer, and they'll have to be compatible with your display, whether they're the same brand, or a pair of "universal" glasses designed to work across brands. HDMI CableTo connect your source (such as a 3D Blu-ray Disc player) to your display, you'll need a high-speed HDMI cable. Cables with this designation feature bandwidth speeds up to 10.2 Gbps (gigabits per second), for carrying the 3D signal without any loss of quality. If you want to get more information about 3D, shop our 3D products, watch videos, or interact with other customers, we invite you to visit 3D 101, our customer center about everything 3D. Internet-Ready TelevisionInternet-ready TVs use your broadband connection to deliver dynamic content, whether it's streaming video from Netflix, new music from Pandora, or a quick glance at today's weather forecast.
Although there is overlap, each manufacturer offers a unique bundle of free or paid services, including streaming video and music, social networking apps, online photo galleries, news and financial updates, weather info, sports scores, and a variety of other smartphone-like applications.
Manufacturers continue to add new content to their offerings, keeping customers current through firmware updates, and making a bit of research a prudent step in your buying decision.
Learn more about Internet TVs, how they work, what services are offered by different manufacturers, and exactly what you'll need to get started at our Internet TV 101 customer center.
(March 2011)
Step into the 3D World. The VIERA ST30 Series Full HD 3D Plasmas create an all new viewing experience by putting you inside the action and creating a new world of TV viewing realism.
Infinite Black 2In new VIERA models, contrast in brightly lit locations has been significantly improved. Enhancements to the panel and cells help reproduce images with smooth, natural gradation and deep, rich blacks even when viewed in bright surroundings. In movies, the true, deep blacks faithfully convey the intent of the filmmakers, adding power and realism to the viewing experience.
Full-time 1080 Moving Picture ResolutionVIERA plasma TVs have 1,080 lines of moving-picture resolution. Newly developed phosphors with minimal afterimages and a new motion compensating technology have made it possible to render faster-moving images with greater sharpness. This far surpasses the APDC moving-picture resolution measurement standard of 5 seconds by providing a moving-picture resolution of 1,080 lines at the 1.5-second level. And it shows the inherently clear motion of VIERA TVs in both 2D and 3D images.
3D 24p Cinema SmootherVIERA incorporates technology that analyzes picture information in both the preceding and succeeding frames, and creates a precise supplementary frame between them. This suppresses the jerky effect seen in movies so that playback is smooth and natural-looking. The distinctive tonal qualities and atmosphere of the movie are preserved, and you enjoy extremely lifelike 3D images.
Frame Sequential TechnologyPanasonic uses Full-HD Frame Sequential technology to create its 3D images. Images recorded in 1920 x 1080 pixels for both the right-eye and the left-eye alternately flash on the screen at the ultra-high rate of 120 frames per second. When you view the screen through active-shutter glasses that open and close each lens in sync with the alternating images, you see breathtaking FULL HD 3D pictures with stunning power and realism.
Dynamic Contast By combining the highly light-transmissive IPS Alpha Panel and high-brightness backlight, Panasonic has attained both high contrast and low power consumption. Also, by detecting the contrasting parts of the scene, the backlight is adjusted to maintain a brightness that is optimal for each area. Deep blacks are reproduced with no fading. The contrast between the brilliance of diamond-like stars and the deep black of the night sky produces a sharp, crisp image. 600Hz Sub-field Drive600Hz technology lets you view superb full-HD motion and still images. For even greater clarity with motion images, Panasonic uses its own unique image-analysis technology. This technology converts the motion in each scene into dots. And each frame is practically displayed for a shorter length of time than in previous systems, to reduce aftereffects.
3D Image ViewerIt's easy to view 3D photos and movies you shot yourself on the big VIERA screen. After shooting with your 3D-compatible camera or camcorder, simply insert the SD card into the slot on a 3D-compatible VIERA TV. The viewing is incredible, with images so realistic it feels as though you're right back in the moment. You'll find that life's special moments are even more memorable when you preserve them in 3D.
VIERA Connect
The exciting world of IPTV, centering on TV, is about to begin for the enjoyment of the entire family. Now you can enjoy intuitive remote control while relaxing on the living room sofa, with a wide variety of content at your fingertips. In the near future, TV will also be able to link with a tablet device to achieve completely new forms of entertainment that you've never before experienced.
VIERA LinkVIERA Link interlinks the operation of a variety of AV devices, so you can operate them all using only the VIERA remote control. Setup is easy simply connect the compatible devices to each other via HDMI cables.
VIERA RemoteVIERA remote is a TV remote controller app for select Panasonic VIERA HDTVs that uses your iPhone/iPod touch/iPad (of iOS 4.2 or later) to control TV channel selection, input selection, and volume control. Included features are gesture control, a keyboard user Interface, and a power off button. Learn more about Panasonic’s VIERA remote app.
Long Panel Life, Up to 100,000 HoursOne important way consumers can protect the environment is by choosing high-quality products and taking care of them so they last for a long time. A high-quality VIERA HDTV can help. Thanks to a newly designed phosphor process and rear panel process, our plasma panels last for up to 100,000 hours before the brightness decreases by half. That's more than 30 years of viewing 8 hours a day.
Environment-Friendly PanelMercury and Lead Free Plasma Display Panel Panasonic is committed to making our products more friendly to the environment. In line with this commitment, all VIERA plasma display panels are free of both lead and mercury. This reduces impact on the environment years down the road when the TV is recycled or retired from use.
Key Specifications
- Series: ST30
- Screen type: Plasma
- Screen size: 49.9 inches
- Native resolution: 1,920 x 1080 pixels
- Shades of Gradation: 6,144 equivalent
- 600 Hz Sub-field Drive: Yes
- HDTV display capability: 1080p, 1080i, 720p
- EDTV display capability: 480p
- Speakers: 2 full range, 20W total power, Surround Sound Capable
- Image viewer: Yes (AVCHD/MPEG2/JPEG/MP3 playback)
- Aspect control:4:3, Zoom, Full, Just, H-Fill
- Optional wall-mounting bracket: TY-WK4P1RW
- Multi-lingual menu: English/Spanish/French
- Energy Star qualified: Yes
- HDMI: 3 (1 side)
- Component (Y, PB, PR): RCA x 1
- Composite A/V: RCA x 1
- USB: 2
- Wireless LAN Adaptor: WiFi Ready
- Digital audio output: 1 (optical)
- TV with stand: 30.7" X 47.4" X 13.2" " (H x W x D); 66.2 pounds
- TV without stand: 29.3" X 47.4" X 2.8" (H x W x D); 57.4 pounds
- What size TV should you get?
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This review is from: Panasonic VIERA TC-P50ST30 50-Inch 1080p 3D Plasma HDTV (Electronics)
To preface this I have had 2 P50ST30s (one replacement because of the problems I will talk about below) and Amazon was awesome with the whole return and replacement. One of the best companies I have dealt with. This is a very long review as I would like you to understand what you are buying beforehand.
ALL VERSIONS OF PANASONIC 2011 TVs ARE EXHIBITING THIS PROBLEM.
I was excited when I first set up my TV and took the time to age the phosphors in the TV for 150 hours by running slides (a step that can be skipped but the phosphors degrade in the first 100 hours faster than the rest of it's life). I set up the blu-ray player and after dialing in the settings it looked awesome. Then the brightness fluctuations happened.
The best way I can explain brightness fluctuations ( Fluctuating Brightness or FBr) is will be a leap in lighting. When you have a dark scene the whole picture will darken some to give more detail to a shadowed area. It is necessary to give great picture quality in any plasma. Normally what will happen is that it will gradually fade into darker or lighter, this TV does it all in one step. A drastic comparison would be a pitch black room where you turn a light on vs turning a dimmer light on gradually. What you see on the screen is picture that will switch from dark to lighter. It is most noticeable when you have 2 scenes switching back and forth (think dialogue between 2 characters where it switches between ones face to the other) and one scene is darker than the other. You can easily see this in the movie Hereafter around minute 40.
This problem is exacerbated by a delay in the video processing of the switch between darker scenes and lighter scenes. In almost all video they will have scenes cut and pasted together. When this happens the lighting usually will change for various reasons. When the scenes cut from one to another this TV will take about 0.5-1 second to process the lighting difference to adjust to give more detail to shadowed areas. Given that it does it in one leap as mentioned above, it severely distracts you from watching the movie and enjoying it.
Darker Movies will usually bring out these symptoms to it's max. When I went to watch Harry Potter and the Deathly Hallows Part 1, I came to the point where I started counting the fluctuations instead of watching the movie. I counted 56 total in one watching. My wife didn't watch HP with me but she commented on it while watching Castle a few times, then more and more on other shows.
The reviews are definitely favorable as it has a great picture quality without doubt. Most professional reviewers mention fluctuating brightness problem, but gloss over it. Why they did I am not sure. It seems that some sets show this dramatically, while others don't. My first one (the one I counted 56 fluctuations on for HP) I would say was very bad compared to a slightly less worse one that I got the second time around. I re watched HP on the second one to see if I could just enjoy the movie, got to the point I started counting again and only counter 32 which were more tame but still easy to spot without even looking for them. To make sure it just wasn't me seeing things because I knew when they were, I made (yes she wasn't to happy about it) her watch Tron with me. We first started Tron in 2d and she saw it some; then I popped in the 3d disc and she was pointing it out in every other scene.
I placed a complaint with US Panasonic as this was unacceptable, trying to explain it the best as I am now. I was walked through changing multiple settings (CATS off, trying all modes, changing contrast and all other settings, using 3 different HDMI cables along with composite and component cables) with nothing relieving the issue. Their response was that this is a feature of the TV and that it was working properly. Some of their exact words in the email I later received were " the picture dimming (fluctuating brightness) is negligible and should be considered within the TV's design specification."
In Spain a gentleman Documented this for Panasonic to prove that something was wrong. If you would like to see how bad this is; there has been a video posted by a member of a great forum for high def junkies that shows this instance (Google " VT30 hereafter " and it will show in the youtube vids) if you would like to see exactly what I am talking about. The TV here was the VT series which is Panasonic's flagship model and cost well over $1,200 of this TV.
Since the posting of the above video Spain got a firmware update to 1.520. The same person posted the exact same scene with the same setup which you can also view by clicking on his name or clicking on it on the right hand side. It eliminates this problem, since then Europe Panasonic have acknowledged that there is something that they are looking into (circumventing saying there is a problem). But US Panasonic calls this a feature that is working as intended. Unlike US Panasonic which I have opened 2 cases with them about this problem, one for both TVs, and just receive it's a feature of the TV which is working properly...
I am hoping that this is heeded as a warning to many as I feel terrible about Amazon being outstanding in it's Customer Service trying to rectify what is obviously not their fault. I am a man that researches any large purchase to the T to try to avoid these problems. I weighed my options and since the professional reviewers either made no mention of this problem or said it was a minor problem; I decided to buy this Panasonic. I post this in hopes that those that do their research won't feel gypped as I do.
If you would like to read more comments a Facebook page was created in hope that it would have an effect as it did with Sony. It is on facebook under "My 2011 Panasonic TV is Defective".
UPDATE 7/26 : Various Panasonic emails have said that there will be an announcement this Wednesday 7/27. Also a A reliable higher up in Panasonic NA has said that there is a FW that will be aimed at fixing "panel dimming" very soon (this term has a different meaning then Fluctuating Brightness, but all other FW fixes in Europe that fixed the FBr were released to fix another problem). This could or could not be a fix to the above problems, but hopefully putting 2 and 2 together means we will be getting a FW fix this Wednesday. Whether this is a fix to the above problems or not remains to be seen. Since I published this report it has been confirmed that all European models are now shipped with the Firmware that fixes FBr, while here in NA it hasn't been addressed. Here is to hoping for a statement Wednesday.
*UPDATE* 8/6/11 : First there has been no true announcement from Panasonic NA as of yet. But after getting all the data collected and sent forward to the engineers (yes many people that owned the TV put in this work), the engineers were able to replicate the problem. Since then there is now a patch. This is not a Firmware update, instead it changes other "software" in the TV like the EEPROM. Since it is not strictly a Firmware update they cannot simply have your tv download it from the internet like normal. It REQUIRES, at least as of right now, a tech to come out to install it on your TV.
Note that this fix has been confirmed to be loaded on TVs coming from the factory now. When this change occurred I cannot tell you neither can anyone that you can talk to, so please do not hound amazon, Panasonic or any other retailer. I assume the earliest we will see TVs with this update will be very late July produced TVs if not August. If you decide to buy a TV from Amazon please just allow them to come out and patch the TV instead of sending it back. If you send it back Amazon has to eat the shipping and this is one company that tries it's hardest to help the customer. So please do not make them eat the cost or else they WILL eventually have to change the policies they have. It may take a few weeks to get the rep out, butit is worth it to allow amazon to keep its very lax and customer happiness driven CS.
Now onto the results :
I have had this patch on my TVs for 2 days now. I compiled a list of FBr material that was bad during the data collection phase before we passed this on to the Panasonic Engineers so I had a list prepared to test this afterward to see if it was fixed or not. Running through 20 of the worst scenes over 6 movies (Harry Potter Deathly Hallows 1, Tron, Casino Royale, Hereafter, Battlefield LA). In these movies I saw not 1 noticeable FBr ( I say noticeable because FBr is in the driving mechanism of this TV). I noticed only 1 instance of a small FBr in the movie The Rite, but it was under extreme circumstances (dark background to near white background with a shadowed face in a scene change). Besides that I also watched some streamed video (Master Chef, True Blood, Band of Brothers etc) and got the same results of no FBr. Gaming (Fallout 3, Dragon Age Origins and Gears of War 2) was also the same, no FBr.
Overall it fixed the problem almost completely, if not completely. This patch surpassed my expectations and Panasonic owned up and fixed a glaring problem. There have been 3 forum users that have this fix and posted about it. They all report the same thing.
If you have purchased this TV or any other Panasonic NA ST30, GT30 or VT30 and have the problems mentioned above please call 1-800-973-4390. This is Panasonic Concierge and this is the number that was requested to call by the engineers. Tell them you have Fluctuating Brightness. Low end techs have been sent a memo regarding this. Many are now receiving emails to set up appointments.
Because of this fix I have amended my score of the TV. For this price this TV is amazing. I reserved 5 stars for the Pioneer Kuro (the gold standard), 4 1/2 stars for the VT series and dk8000. This TV 4 stars is an undervaluation, but it is all I can do on here. Honestly it would be 4.25 taking into account the above TVs superiority. I cannot express how happy I am with this TV now that it is fixed.
****UPDATE 8/22/11****
They have a limited amount of panasonic qualified techs that can install the update via SD card and will NOT give out the SD card for local non-panasonic techs to install as it has proprietary software on it. To alleviate the problem they send a new a-board to local techs that has the patch preloaded. The tech can then come out and install the new a-board under warranty claim (all free to you).
It is a simple procedure and only takes 15 minutes. This a-board replacement doesn't void any warranty as it is done by Panasonic under Panasonic's warranty by a qualified tech.
*WARNING* the a-board swap AND the SD patch will wipe your calibration and the ISF day/night mode (ISF day/night is only available if you have the TV calibrated and the tech turns it on in the Service menu), if you had one done. If you decide to do either of the fixes I would suggest buying a backup program (like controlcal) to save your settings. You can then reload them after the patch. It has been noted by calibrators that after either of the fixes that you will get close to the same results with the old calibration, but they say you will need a touchup to gray scale and colors to be as accurate as possible.
From good sources it has been said that any August build TVs should have the fix pre-installed. Unfortunately the build date isn't on the outside of the box in the US. There is another way to check if it has been factory installed though. The 3-6 numbers in the serial number designate whether it has been fixed or not. These 4 numbers need to be 1215 or higher for the fix to be pre-installed. It will look like : xx1215xxxxxx .
Again if you order from Amazon, or any other online type store, they have no direct control on what comes out of the warehouse and you CANNOT request that it is an August build as they have no control on what goes out. If you want to be sure of what you get, you should buy local and specifically state you will only buy it if it meets those criteria.
The fix is easy enough to get that you should feel comfortable ordering this product. Don't order this product and expect a 1215. Instead order this product expecting to have the tech come out. You may get a set pre 1215 that has no FBr as about 50% of the people report that they have no problem without the patch or you may get a 1215 build, but you should go into it expecting what you will most likely get. Then anything else is a bonus. If you don't feel good about buying the TV and possibly getting a FBr one then I suggest not buying from online stores.
To those outside of the US. Panasonic divisions are completely separate as they use different components, different firmware etc so this fix is for US only. The US division is sharing this info with EU, Canada, Australia etc to try to get this problem fixed with those TVs also. The other countries are still in the beginning stages so don't expect them to be exactly where the US is as the other countries have to test, document, confirm, create a fix (using different components/software mean they just can't copy/paste the US fix to theirs) and then test the fix. I cannot give you an update on outside of US, but I would suggest that you make your voice heard by opening tickets and speaking out about the problem.
Lastly for those that do have the TV or those that are willing to buy the TV and get the fix after. Call up Panasonic Concierge at 1-800-973-4390 . Allow them to walk you through the steps they have and try them as it is possible that it could fix your problem. If they walk you through that and you still see the FBr they should have received info on how to push it to the next level. To make sure here is the Document that they can look up regarding this issue :
Service Hint ('A' Board replacement to fix the 'brightness fluctuation" in the ST30/GT30/VT30).
SH-B34-11-03-REV
A majority of this info is me simply condensing what many others have done to get this in place. Thanks go to the great people of highdefjunkies especially 3 in particular, D-Nice for his initial findings and universal knowledge; AVjunkie and Gotchaa who helped consolidate/voice our problems to the techs.
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